Vyne Online guides.
Vyne Online guides.
Ordering prescriptions using Vyne Online is simple and quick. In these walkthrough articles we'll cover registering your account, creating your first order and reordering in only a few clicks.
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Vyne works slightly different for each user type. Select who you are and we’ll change the walkthrough information displayed below so it’s right for you.
Step 1
Setting up a Vyne Online account is easy. In part 1 of this walkthrough guide we'll start with getting you registered. We'll cover selecting the right account type, creating your account, verifying your email and linking an existing account.
Step 2
Your account is probably looking pretty empty, so let’s get started placing your first order.
Our product search contains thousands of medical devices, all available on prescription and taken directly from the NHS - so whatever your healthcare processional has recommended to you, we will have it.
Step 3
We need a few details from you to allow us to process your prescription and get your products to you.
Make sure you enter everything as it might appear on your prescription from your GP – including capitalising your name where appropriate and double checking your date of birth. If you don’t have your NHS number to hand, don’t worry we can find that out for you.
Continue learning today.
Ready to learn more? Explore our other guides to discover more features, handy shortcuts and tips to help you get even more out of Vyne Online.
Step 4: Processing your order
Step 5: Tracking your order
Step 1
In this step by step guide we'll walk you through everything you need to know about Vyne Online, from getting you registered, ordering items for your patients, and referring them to the community team - we've got it covered.
Step 2
Unless you’re a part of a Vyne Online Team, your account is probably looking pretty empty, so let’s get started registering your first patient.
We just need a few details from you so we can process your patients prescription and deliver their products to them. Start by selecting ‘Register a patient’ on the Vyne Online homepage.
Step 3
You can select your patient's items in a few different ways, in this step we'll cover searching for products, popular suggestions, recently ordered items and checking product availability.
Continue learning today.
Ready to learn more? Explore our other guides to discover more features, handy shortcuts and tips to help you get even more out of Vyne Online.
Step 4: Processing your patient’s order
Step 5: Referring your patient to the community
Step 6: Tracking your patient’s order
Step 1
Vyne Online is accessible to patients, healthcare professionals, and care homes - in step 1 of this walkthrough we'll guide you through registering and verifying your care home account.
Step 2
Your account might seem a little empty right now, but don’t worry - we’re here to help you place your first order for a new resident.
To get started, we’ll just need a few details so we can process the resident’s prescription and arrange delivery of their products. Simply head to the Vyne Online homepage and select ‘order for a resident’ to begin.
Step 3
There's a few ways to find the products you're looking for in Vyne Online, whether that's by search, popular suggestions or recently ordered products - we'll cover this in step 3.
Continue learning today.
Ready to learn more? Explore our other guides to discover more features, handy shortcuts and tips to help you get even more out of Vyne Online.
Step 4: Processing their order
Step 5: Tracking your resident’s order
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Our team of specialists have put together a library of guides and walkthroughs to answer your most asked questions.
We’ve put together all the information and guides you’ll need to get started with Vyne right away.
Our team of specialists have decades of experience between them and are here to support you.