Expert care in your hands.
Expert care in your hands.
Simplified patient care through an award-winning, user-friendly app that keeps expert support within reach - whenever and wherever it’s needed.
Award-winning aftercare.
Long-wait times, limited opening hours, no ability to track patient orders - does this sound familiar? At Vyne we’re committed to doing things a little differently.
Whether you’re new to Vyne Online or you’re joining an existing team, it’ll only take a few minutes to register. You’ll have instant access and can start registering your patients straight away.
We’ll ask for some standard information to get your patient registered. If they’re already using Vyne, we will match these details automatically.
Search thousands of products.
Search thousands of continence, stoma, and wound care products and see real-time product availability with StockCheck, built directly into Vyne Online.
Search thousands of products.
Search thousands of continence, stoma, and wound care products and see real-time product availability with StockCheck, built directly into Vyne Online.
Search thousands of products.
Search thousands of continence, stoma, and wound care products and see real-time product availability with StockCheck, built directly into Vyne Online.
Search thousands of products.
Search thousands of continence, stoma, and wound care products and see real-time product availability with StockCheck, built directly into Vyne Online.
Once submitted, Vyne handles the rest. Patients can log in to view or reorder products, and both clinicians and patients can stay informed with live order tracking.
Unlock the full power of 
Vyne Online is free to use – but the NHS Trusts that partner with us gain so much more. With a fully managed onboarding service and access to advanced features, your teams can work more efficiently, improve continuity of care, reduce prescription costs and get clear, valuable insights into ordering activity and patient needs.
Coming soon
Learn how Vyne can improve your discharge procedure
Coming soon
Get Vyne Online for your trust
“ Being a district nurse we're obviously quite busy and we don't have time to sit in queues waiting on the phone to order equipment. So being able to access it at any time, especially on a weekend, to order there and then in the moment makes it so much easier. ”
“ Vyne Online is absolutely fantastic. It’s so simple to follow, especially as you’re not waiting for someone to answer the phone. You can literally do it in the space of a couple of minutes. It saves so much time. We register everyone through Vyne Online now, our whole team is using it! ”
It's easy to get started.
Register in minutes and save your time for where it matters.
Literature & resources
We’ll provide you with all the support literature and online walkthrough resources needed to get you and your team using Vyne Online.
Full training for all staff
Looking for a larger rollout or need some extra support? Our account managers are available to do full in-person Vyne Online training.
Ongoing support
Our team of specialists will always be here to help, whenever you need us.
We track our social value
We use renewable energy tariffs at all our sites
Proudly supporting Bradford Hospitals Charity
Popular FAQs.
Q
A
How long does Vyne hold patient data in my account?
You’ll be able to see the full history of all the orders you’ve placed for your patients. If one of your patients has shared new or updated information with us, that will not be shown in your account to protect their privacy.
Looking to join a Vyne Team?
If you've been placing orders for a patient using a standard healthcare professionals account and you join a team in Vyne Online, you'll no longer be able to see the orders you placed before joining.
You'll now be able to see and manage orders placed by everyone within your Vyne Team. If you leave the team you'll no longer be able to see any of the others you or others placed in the team, but you will once again be able to see your previous orders placed before joining the team.
Q
A
Do I need to re-order my patients prescription after I have registered them?
If you would like to reorder your patients’ products you can, but in most cases we will contact the patient directly to manage their own orders going forward. If you do need to reorder a patients prescription, you can easily do this in Vyne Online without having to enter all their details again.
Q
A
Do I need to contact my patients previous supplier when registering them with Vyne?
When registering your patient with Vyne, you'll nominate us as the patients’ home delivery service of choice. This means that all future prescriptions will come to us automatically. so you don’t need to do anything more here. If required, we will contact their GP.
Q
A
If I register a patient, can my colleague edit their order through Vyne Online?
No, once an order has been submitted you or your colleague will not be able to edit the order in Vyne Online. If something doesn't look right, contact our helpful Customer Care team and we'll be able to help. Call 020 3987 7560 or email hello@vyne.co.uk.
More resources.
We’re here to support you and your patients. Whether that’s with online help articles to get you and your team started using Vyne, or helpful clinical support you can share with your patients - we've got you covered.
Our team of specialists have put together a library of guides and walkthroughs to answer your most asked questions.
We’ve put together all the information and guides you’ll need to get started with Vyne right away.
Our team of specialists have decades of experience between them and are here to support you.