Help centre
All resourcs
Help centre
All resourcs
Search by topic, question, more...Grow your knowledge and make the most out of Vyne Online. Find answers, resources and tools to make your life easier. Looking for clinical help? Head over to support & advice
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All users
Help Centre Test 2
Please ignore this page, we're currently in the process of creating some exciting new resources.
All users
Help Centre Test 1
Please ignore this page, we're currently in the process of creating some exciting new resources.
Healthcare professionals
Is a Vyne team account right for you?
When you signed up for Vyne, or if you're thinking of signing up, you may be wondering what accou...
Patients
Unable to find your GP while signing up?
Are you trying to sign up to Vyne, or trying to update your details, and struggling to find your ...
Care homes
Can I use my personal email when signing up a care home?
We advise that you avoid using your personal email when signing up a care homes account as everyb...
Healthcare professionals
Why do I need to enter the unit or ward name?
If you don’t enter your ward or unit name, it is possible that your team might get mixed up with ...
Patients
Which prescription exemption is right for me?
If you're living in the UK, you might not have to pay for your NHS prescriptions but knowing whic...
All users
What is Two-factor authentication?
In order to keep your Vyne account secure, we encourage you to set up two-factor authentication.
Patients
How to add your home address
As you know, it’s important that your home address is added correctly, so that there are no delay...
All users
The importance of entering your details correctly
When signing up to Vyne, and placing orders, it is very important that you add your personal deta...