Manage & reorder your prescriptions, all in one place.
Manage & reorder your prescriptions, all in one place.
The easiest way to manage your medical devices, anytime, anywhere - on desktop, tablet and mobile.
Award-winning convenience.
Whether you have a prescription for a medical device yourself, you’re a healthcare professional ordering for your patients, or you’re part of a care home team, Vyne Online has you covered.
Who are we speaking with?
Vyne Online works slightly differently depending on your user type. Select who you are and we’ll change the information displayed below so it’s right for you.
Managing medical devices is quick, simple and easy with Vyne Online. It only takes a few minutes to get set up.
Easily find what you’re looking for.
Search thousands of continence, stoma and wound care products, many with product images and descriptions. Or if you’d prefer, browse by category to find what you’re looking for.
Easily find what you’re looking for.
Search thousands of continence, stoma and wound care products, many with product images and descriptions. Or if you’d prefer, browse by category to find what you’re looking for.
Easily find what you’re looking for.
Search thousands of continence, stoma and wound care products, many with product images and descriptions. Or if you’d prefer, browse by category to find what you’re looking for.
Join the easiest way to order, track and manage your medical devices, using Vyne Online.
Manage everything, all in one place.
Take control of your repeat prescriptions with Vyne Online, the one-stop service for ordering, managing and re-ordering your medical devices.
Easy order tracking
Our five-step progress tracker keeps you up to date at all times.
Reorder in a few clicks
Once you’ve placed your first order with us, you can re-order your products in as little as three clicks.
Register in minutes
Registering to Vyne Online is completely free and only takes a few minutes. There's no need to let your old supplier know, we'll sort that.
Order anytime, anywhere
Order your prescriptions from anywhere using our website or our mobile app, available for iPhone, iPad or Android devices.
Monitor your order history
Keep track of your order history, documented in your Vyne Online account.
Update your details
Manage your details, including medical information, addresses, password and notification settings through Vyne Online, without having to make a call.
Never miss comp items
We’ll ask you what complimentary items you’d like when you place your order, so you’ll never be without.
Chat with specialists
Got a question for our specialists but would prefer not to call? Use Vyne Messenger to get the answer you’re looking for.
Simple product search
Search thousands of products, many with detailed product images and descriptions.
Ordering and managing medical devices for your patients is quick, simple and easy with Vyne Online.
60,000+ products, right at your fingertips.
Search thousands of continence, stoma, and wound care products and see real-time product availability with StockCheck, built directly into Vyne Online.
60,000+ products, right at your fingertips.
Search thousands of continence, stoma, and wound care products and see real-time product availability with StockCheck, built directly into Vyne Online.
60,000+ products, right at your fingertips.
Search thousands of continence, stoma, and wound care products and see real-time product availability with StockCheck, built directly into Vyne Online.
60,000+ products, right at your fingertips.
Search thousands of continence, stoma, and wound care products and see real-time product availability with StockCheck, built directly into Vyne Online.
On average, Vyne Online is typically 75% faster than standard telephone ordering routes.
Patient management, made easier.
Take control of your repeat prescriptions with Vyne Online, the one-stop service for ordering, managing and reordering medical devices for your patients.
Easy order tracking
Track your patient's orders using our five-step progress tracker.
Reorder in a few clicks
Already placed an order for your patient? Reorder for them in as little as three clicks.
Register in minutes
Enter your personal and workplace details once, then never again.
Order anytime, anywhere
Order prescriptions at work or out and about, using a computer or our mobile app. Available for iPhone, iPad and Android devices.
Monitor your order history
Keep track of your (and your teams) order history, neatly documented in your Vyne Online account.
Never miss comp items
We’ll ask you what complimentary items your patient needs with every order, so they'll never be without.
Live stock checker
See real-time product availability before placing an order in Vyne Online with StockCheck.
Chat in the app
Got a question for our specialists? Drop us a line on Messenger, right from within Vyne Online.
Team order visibility
See and manage orders placed by everyone in your ward, hospital or community base, with Teams in Vyne Online.
Existing patient checker
Avoid duplicate orders, automatically check if your patient already has an open order
Product search made simple
Search by product name, brand, code, or browse by category.
Discharge packs
Running low? Order continence discharge packs for your ward, right from the app.
Get ordering right away - It only takes a few minutes to get your care home up and running with Vyne Online.
Finding products for your residents.
Search over 60,000 continence, stoma, and wound care products, many with product images and descriptions. Or if you’d prefer, browse by category to find what you’re looking for.
Finding products for your residents.
Search over 60,000 continence, stoma, and wound care products, many with product images and descriptions. Or if you’d prefer, browse by category to find what you’re looking for.
Finding products for your residents.
Search over 60,000 continence, stoma, and wound care products, many with product images and descriptions. Or if you’d prefer, browse by category to find what you’re looking for.
We know managing prescriptions and products is a key part of being a carer. We want to make it as easy as possible for you.
Resident management, made simple.
The one-stop service for ordering, managing and reordering medical devices for your residents.
Easy order tracking
Track your resident's orders with our five-step progress tracker.
Reorder in a few clicks
Once you've registered a resident, reordering for them is as simple as three clicks.
Order anytime, anywhere
Order prescriptions day or night, using a computer or our mobile app. Available for iPhone, iPad and Android devices.
Monitor order history
Keep track of your resident's order history, neatly documented in your Vyne Online account.
Never miss comp items
We’ll ask you what complimentary items your residents need with every order, so they'll never be without.
Simple product search
Search thousands of products, many with detailed product images and descriptions.
Saved residents
Quickly access saved resident details and order history, right in Vyne Online.
Chat with specialists
Got a question for our specialists? Drop us a line on Messenger, right from within Vyne Online.
Coming Soon
Live stock checker
See real-time product availability before placing an order in Vyne Online with StockCheck.
Coming Soon
We've made it even easier to manage your continence, stoma and wound care prescriptions. Download Vyne Online app today.
Scan to download
Rated 'Excellent'.
The Vyne app is brilliant, you can keep track of what prescription is on order and what items have been dispatched. It's so easy and quick and you have your account to view the dates and history of orders.
Vyne have been supplying me with all of my suprapubic catheter supplies for a couple of years now and I can't fault them. Online orders are easy to complete, even for an oldie like me!
I discovered Vyne Online and decided to use them as they had the product I was looking for. The whole process to order was straight forward and delivery was very quick.
Simple online ordering, prompt dispatch and delivery.
Very easy online ordering process and fast delivery with sustainable packaging.
The Vyne app is brilliant, you can keep track of what prescription is on order and what items have been dispatched. It's so easy and quick and you have your account to view the dates and history of orders.
Vyne have been supplying me with all of my suprapubic catheter supplies for a couple of years now and I can't fault them. Online orders are easy to complete, even for an oldie like me!
I discovered Vyne Online and decided to use them as they had the product I was looking for. The whole process to order was straight forward and delivery was very quick.
Simple online ordering, prompt dispatch and delivery.
Very easy online ordering process and fast delivery with sustainable packaging.
They are easy to contact and the staff are very compassionate and understanding. It is very patient focused and offers a great service. And it is very easy to navigate your way on their website to place an order.
Easy to navigate website and seamless ordering. Quick delivery and good tracking information.
Really good service! Easy website to use, lots of pictures and information. Very good communications about status of order,
I'm very pleased with Vyne. My order arrived on time. Website was easy to order from. Products arrived well packaged.
The ease of use of this companies website is a bonus, coupled with the prompt service, communication and delivery takes above many others.
They are easy to contact and the staff are very compassionate and understanding. It is very patient focused and offers a great service. And it is very easy to navigate your way on their website to place an order.
Easy to navigate website and seamless ordering. Quick delivery and good tracking information.
Really good service! Easy website to use, lots of pictures and information. Very good communications about status of order,
I'm very pleased with Vyne. My order arrived on time. Website was easy to order from. Products arrived well packaged.
The ease of use of this companies website is a bonus, coupled with the prompt service, communication and delivery takes above many others.
Join Vyne in minutes.
Vyne is completely free and only takes a few minutes to register - take control of your medical devices today.
Literature & resources
We’ll provide you with all of the support literature and online walkthrough resources needed to get you started with Vyne.
Telephone walkthrough
Prefer to talk through it on the phone? Our Customer Care team are on hand to guide you through registering and placing your first order.
Ongoing support
Our team of specialists will always be there to provide support, whenever you need it.
We track our social value
We use renewable energy tariffs at all our sites
Proudly supporting Bradford Hospitals Charity
Popular FAQs.
Q
A
Who can use Vyne Online?
Patients, clinicians and care homes can register to use Vyne Online. Simply select the option that’s right for you when you go to register.
Q
A
What do you do with my data and information?
We limit the amount of information we take and store to what we need to process you or your patients order and get the products to you. For full information on how we deal with your data, see our privacy policy.
Q
A
Can I request products on behalf of a family member?
Yes, with their permission. We recommend ordering on behalf of someone over the phone instead of through Vyne Online.
Q
A
What types of safety features does the Vyne Online app have?
Protecting the data of our users is paramount to us. All Vyne Online accounts must be logged in to with an email address and password, and include email verification on creation.
Once logged in, you will have the option to enable Two-Factor Authentication to add an extra layer of protection. All our healthcare professional users will also need to re-verify their email addresses every 3 months to ensure they are still active on that email address and thus still employed in their professional capacity, to help protect their patients’ data.
You'll also have the option to activate a screen lock on app, desktop and mobile. This locks Vyne Online until you enter the unlock code you have set.
Q
A
If I order over the phone, can I still use Vyne Online?
Yes, if you’re already a member of Vyne and have been placing orders by email or over the phone, when creating your Vyne Online account you'll have the opportunity to link up your account. You’ll be able to see your full order history, and reorder previous prescriptions in only a few clicks.
Option 1: If you have previously given us your email address & phone number and have registered with Vyne Online using the same email we have on file, we’ll link your accounts automatically.
Option 2: If you haven’t given us your email before, you can link your existing Vyne account using your Vyne Identification Number (VIN). You’ll be able to find your VIN on any previous Vyne paperwork, such as delivery notes, or text messages from us. You can also ask our helpful Customer Care team to provide it for you.
We’ll ask you to enter your VIN to locate your existing account during the registration process. Once you’ve entered your VIN we’ll send you a quick text message to confirm it’s you before linking the accounts – just to be secure.
Q
A
Can I switch between using the Vyne Online website and app?
Yes, you can use Vyne Online via our website (on desktop or mobile) or app. Although, currently any draft orders that have not yet been submitted will not carry over to the other device. However, we’re working on making this happen!
More resources.
We’re here to support you. Whether that’s with online help articles, guides for getting you started, or if you’d just prefer to speak with us directly - let us point you in the right direction.
Our team of specialists have put together a library of guides and walkthroughs to answer your most asked questions.
We’ve put together all the information and guides you’ll need to get started with Vyne right away.
Our team of specialists have decades of experience between them and are here to support you.