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Help centre
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Search by topic, question, more...Grow your knowledge and make the most out of Vyne Online. Find answers, resources and tools to make your life easier. Looking for clinical help? Head over to support & advice
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All users
How do I close my Vyne Online account?
If you wish to close your Vyne Online account, you just need to let us know.
Patients
VAT Relief Declaration Form
Some items on vyne.co.uk have zero-rated VAT (0%) – but don’t worry, you don’t need to do anythin...
All users
Vyne Terms of Service
By using the Vyne website (www.vyne.co.uk) and placing orders through Vyne, you agree to the belo...
All users
Privacy Policy
Vyne is a distance selling pharmacy and dispensing appliance contractor, and is a brand of the co...
All users
Repeat Dispensing Information
Many people have either one or numerous long-term conditions and require regular repeat prescript...
All users
Vyne Complaints Procedure
If you have any concerns, complaints or feedback for us on our service, we want to hear from you....
All users
Vyne Sustainability Policy
Vyne is committed to protecting the local and global environment by investing in sustainability t...
All users
Vyne Returns & Refunds Policy
If you're not happy with your Vyne Prescriptions order, just give us a call on 020 3987 7560 or e...
All users
Vyne Delivery Policy
All Vyne Prescriptions or Vyne Shop orders are sent out using Royal Mail or DPD. For Vyne Prescri...
All users
How can I make a complaint?
In the unfortunate instance that you need to make a complaint, please get in touch by giving us a...