If you’re looking for some advice our team of specialists are here to help. Give us a call on 020 3987 7560 or email hello@vyne.co.uk and we’ll be here to help.
Gain access to over 9000 disabled toilets located around the UK with the Vyne RADAR key. It’s compatible with all Wellington (RADAR) locks, used as a part of the National Key Scheme.
The oversized handle has been purposefully designed to help users with limited dexterity when unlocking and locking the rest rooms.
What bathroom doors can Radar Keys open?
Radar keys gain access to over 9000 disabled toilets in the UK. Doors that are fitted with a Wellington (RADAR) lock can be opened using a Radar Key. This interactive map details all public toilet locations, and whether a Radar Key is required: https://www.toiletmap.org.uk/
Delivery & returns
Delivery promise
Always discreet and fair
All Vyne orders are delivered in discreet packaging, so you’re the only one who knows what’s inside.
We do our best to keep our delivery prices fair, and we only charge you what the courier services are charging us.
Delivery options (England, Scotland & Wales)
Cost
Royal Mail 48 Standard Delivery (2-3 business days)
Free, or £3.49 when you spend less than £50
Royal Mail 24 Express Delivery (1-2 business days)
Most orders are delivered next business day when placed before 2pm on Monday to Friday. This is NOT a guaranteed next day delivery service.
£3.99
DPD Next Day Delivery
Next business day delivery on orders placed before 2pm. DPD do not deliver on weekends. Orders placed before 2pm on Friday will be delivered on Monday. Orders placed after 2pm on Friday will be delivered on Tuesday.
£4.49
Delivery options (Northern Ireland)
Cost
Royal Mail Standard Delivery (Up to 7 business days)
Vyne are based in Leeds, England, so delivery times to Northern Ireland can take up to 10 days, but orders are usually delivered within 2-3 business days.
Free, or £3.49 when you spend less than £50
Delivery options (Isle of Man)
Cost
Royal Mail Standard Delivery (Up to 7 business days)
Vyne are based in Leeds, England, so delivery times to the Isle of Man can take up to 10 days, but orders are usually delivered within 2-3 business days.
Free, or £3.49 when you spend less than £50
Local delivery: If you're local to us (West Yorkshire), we can deliver to you personally using our electric van! You’ll have the option to choose local delivery at checkout if this service is available to you.
Alternative options: Sometimes our courier partners will make changes or be unable to deliver your order. In these instances we may switch your delivery type to the best option available to get it to you within the same time frame.
Remote locations: For some remote locations in the UK, like the Shetland Islands, the above delivery estimations will be slightly longer. For more information, please visit the Royal Mail or DPD website.
We offer free returns & refunds for Vyne Shop items ordered within the past 30 days, which have not been used or opened*. If you're not happy with your Vyne Shop order, please get in touch and we'll arrange a free home collection at a date and time suitable for you. It can take up to 7 days for your order to be refunded once we've collected your items, but it's usually quicker.
*Please Note: Due to the nature of products sold on vyne.co.uk, we’re unable to accept returns for any used or opened products. If you're unsure of product sizing, please give us a call on 020 3987 7560 or email hello@vyne.co.uk and we will be able to provide advice, and for some items a sample.
Also Note: Please do not send any orders back to our VyneYard warehouse, instead we will arrange a free home collection as outlined above. Due to the nature of products available on vyne.co.uk, we enforce a strict returns procedure to ensure the safety of items returning to stock. Orders returned to the VyneYard warehouse without prior contact will not be processed. If you have already sent your order back to the VyneYard warehouse, please give us a call on 020 3987 7560 or email hello@vyne.co.uk so we can locate it, and ensure your refund is processed.
