If your order hasn't been shipped when you cancel it, we can initiate your refund right away. Depending on your bank it can take up to 7 day for the funds to be returned back to you.
If we need to collect your order first, we'll organise a free collection at a time to suit you. Once collected, it could take up to 5 working day for your order to be inspected at our warehouse, and to initiate your refund. It may then take up to an additional 7 days for the funds to be returned to your bank account, although this is usually much quicker.
