How long will my Vyne Shop order take to be refunded?
If your order hasn't been shipped when you ask us to cancel it, we can initiate your refund right away. Depending on your bank it can take up to 7 day for the funds to be returned back to you, but it's often much quicker.
If we need to collect your order first, we'll organise a free collection at a time to suit you. Once collected, it could take up to 5 working day for your order to be inspected at our warehouse, and to initiate your refund. It may then take up to an additional 7 days for the funds to be returned to your bank account, although this is usually much quicker.