Designed for you
& your patients
Supported by our own in-house healthcare specialists and nursing team, you can be confident that any patient you refer to Vyne will receive nothing but the best. The best customer experience, the best service, and the best support from start to finish.
- Any continence & stoma products
- Order online or over the phone with our Customer Care team
- Free delivery on all orders in recycled packaging
- Support & advice as standard, with nurses on hand
![Order online or over the telephone with Vyne](https://cdn.shopify.com/s/files/1/0606/9806/7168/files/1611420279Image2x1.png?v=1693306584)
How it works
Registering your patients with Vyne & ordering their products is super easy.
Register your patient with us
You can register over the phone or online
![](https://cdn.shopify.com/s/files/1/0606/9806/7168/files/Products.png?v=1692705418)
Tell us what products they need
We'll then sort the prescription out and get it ready to be sent
We'll say hello
All your patients will receive a phone call to welcome them to Vyne
![](https://cdn.shopify.com/s/files/1/0606/9806/7168/files/Delivery_0dd948ff-3433-49bd-a091-2c504cfa4aae.png?v=1692705434)
Deliver to their door
Completely discreet & recyclable packaging, delivered to your patient's door
![vyne_online_app.png__PID:c0714a1d-1186-4331-bf7d-79d8234ba747](https://cdn.shopify.com/s/files/1/0606/9806/7168/files/vyne_online_app.png?v=1715086751)
Introducing Vyne Online
Manage your Vyne Prescriptions account and place orders for your patients or residents online in our brand new app.
![two_click.png__PID:39fe61fa-65b1-4147-a813-9467b5b13b50](https://cdn.shopify.com/s/files/1/0606/9806/7168/files/two_click_aecfa2ac-54c5-4f2a-af17-d31b2e28149f.png?v=1715089575)
Quick ordering
No need to pick up the phone - downlaod the app and start registering patients and residents immediately.
![app_icon.png__PID:fa65b141-4768-4394-a7b5-b13b50e22b59](https://cdn.shopify.com/s/files/1/0606/9806/7168/files/app_icon_86e19c85-ebef-4f59-b558-63741a1e9eb6.png?v=1715089669)
Anytime, anywhere
Register patients or residents at a time to suit you - you can place orders at any time, from anywhere.
![prescription_icon.png__PID:41476813-9467-45b1-bb50-e22b59c5299d](https://cdn.shopify.com/s/files/1/0606/9806/7168/files/prescription_icon_c764fa58-0e12-4dce-856d-3467d88154ad.png?v=1715089825)
Place multiple orders
Need to register multiple patients or residents? You can add unlimited numbers in the app.
![Google_Play_App_Store_Button_150px.png__PID:aa29f988-71f4-47eb-badc-af8f864ab439](https://cdn.shopify.com/s/files/1/0606/9806/7168/files/Google_Play_App_Store_Button_150px.png?v=1715162043)
![Apple_App_Store_Button_150px.png__PID:b7aa29f9-8871-4477-ab3a-dcaf8f864ab4](https://cdn.shopify.com/s/files/1/0606/9806/7168/files/Apple_App_Store_Button_150px.png?v=1715162043)
![](https://cdn.shopify.com/s/files/1/0606/9806/7168/files/clock_88178b69-5d54-4cfb-bae6-0a2556b5dab8.png?v=1693321926)
We won't leave you hanging
Our team have answered calls within 30 seconds on average over the last year so you won't be waiting on the line for us.
![](https://cdn.shopify.com/s/files/1/0606/9806/7168/files/special_4c525b13-3186-4388-a5c1-a0f6c8c8d85d.png?v=1693321940)
Something a little extra
We know your patients might rely on items like wet wipes & disposable bags on a daily basis so we provide them for free.
![](https://cdn.shopify.com/s/files/1/0606/9806/7168/files/reviews.png?v=1693321740)
Trusted & relaiable
Vyne members have shared plenty of lovely feedback on TrustPilot, giving us an independently verified rating of 4.9 stars.
Dedicated support
With Vyne, your patients really are in the best hands.
Our lovely Customer Care team are fully trained and experienced to provide anyone you refer to us with the best care possible.
- Every patient you register will receive a Welcome Call
- Text and email reminders to your patients to re-order
- Extra support available for Vulnerable Patients
- Vyne's Urology Nurses are on hand for support & advice
- Dedicated Care Manager available for Care Homes too!
Sign up a patient or resident today
Register a patient or resident today and start ordering.